Track Your Homaxn Order
Thank you for shopping with Homaxn. This page explains how to track your order and what to expect during the delivery process.
Because our products are shipped from international suppliers, tracking updates and delivery times may vary depending on your location and shipping method.
Once your order has been shipped, you will receive a shipping confirmation email that includes:
Your tracking number
A tracking link (when available)
You can use this information to monitor your shipment’s progress.
If you created an account, you can also track your order by logging into My Account → Orders.
Please note:
Tracking information may take a few days to appear after shipment
Early tracking stages may show limited updates
Tracking updates may pause while the package is in international transit or customs
This is normal for international shipments.
Homaxn ships orders worldwide from international warehouses.
Typical estimated delivery time:
⏳ 20–90 days
Delivery times depend on:
Destination country
Shipping method
Customs processing
Local postal services
These timeframes are estimates, not guaranteed delivery dates.
Some orders may experience delays due to:
Customs inspections
Import procedures
Local carrier processing
Homaxn does not control customs processes, but we will assist you if delays occur.
In some cases:
Low-cost shipping methods may have limited or partial tracking
Tracking updates may stop temporarily during transit
If your tracking information has not updated for an extended period or you are concerned about your delivery, please contact us.
If your order has not arrived within the estimated delivery timeframe:
Contact our support team
We will investigate the shipment status
We will provide updates and a solution where applicable
When contacting support, please include:
Order number
Tracking number (if available)
Your full name and email used for the order
This helps us assist you faster.
At Homaxn, we are committed to:
Clear communication
Transparent shipping information
Fair handling of delivery issues
Supporting customers worldwide
Your satisfaction is important to us, and we are here to help throughout the delivery process.
